Hilander2112 on Moen - BVVerified PurchaseSeptember 13, 2023
Recommended
Great features and terrific value
Bought this from our plumber from his referral. I couldn't ve more pleased with the quality and ease of use.
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ITEM#: 22838586
The Moen U: The U by Moen shower creates outstanding shower experiences from small bathrooms to in-home spas. Its sleek controller connects to a compact valve using a single data cable that can extend up to 30 feet for the ultimate in installation flexibility.
Data Cable Connections: A 30-foot data cable connects the valve to the controller allowing for flexibility of install locations.
Battery Backup Kit: With the Battery Backup Kit, you will never have to worry about your shower not working if the power goes out.
Moen S3102 Features:
Valve Orientations: With the Battery Backup Kit, you will never have to worry about your shower not working if the power goes out.
ITEM#: 22838586
The Moen U: The U by Moen shower creates outstanding shower experiences from small bathrooms to in-home spas. Its sleek controller connects to a compact valve using a single data cable that can extend up to 30 feet for the ultimate in installation flexibility.
Data Cable Connections: A 30-foot data cable connects the valve to the controller allowing for flexibility of install locations.
Battery Backup Kit: With the Battery Backup Kit, you will never have to worry about your shower not working if the power goes out.
Moen S3102 Features:
Valve Orientations: With the Battery Backup Kit, you will never have to worry about your shower not working if the power goes out.
| Assembled Dimensions | 13.75 In. L X 13.75 In. W X 15.75 In. H |
| Color |
| Black |
| Material | Metal |
| Model Number | S3102 |
| Country of Origin | United States |
| Warranty | 30 day Limited Manufacturer |
Bought this from our plumber from his referral. I couldn't ve more pleased with the quality and ease of use.
Can I place this unit in my basement next to the pex manifold and run the showerhead lines about 50 feet to the shower? I bought an additional 30 feet extension cable to mount the interface panel if possible.
I purchased two of these. One is in service, the other is still awaiting renovation. It works, but it's grossly over-priced for what it is. This unit costs more than a 3D printer with significantly more precision, electronics, and moving parts. The inside of this unit contains simple stepper motors with a micro-controller. It's basically a weekend science project in a fancy package with a bloated price. Nonetheless, it works. It could probably be more compact, and the API needs to be opened up so software developers can develop home automation apps around it rather than relying on cloud based services like Apple Homekit, Google, and Alexa. Not everyone wants to be on the grid. As for the data cable, it's a 4 wire cable. It can be shortened, extended, modified, etc., (I'm sure the controller warranty will be void) but there's nothing proprietary about the cable. It has a 4 conductor 3.5mm plug on the end of it, I'm sure for Power/Ground/TX/RX, so as long as you reconnect the wires properly (keep in mind that the TX and RX wires are not straight through, you have to cross them when using it with the shower controller) you can repair the cable yourself.
This was installed just shy of a year ago and has failed several times. It works great for a few months, then randomly shuts down. We then have to move furniture in an adjacent room, remove a wall hatch and trim, and reset it and/or clean the filters. Expect it to cut off mid-shower, So you'll need another shower you can rely on if you install this product.
I first remodeled the main bathroom in the spring 2020. I enjoyed this unit so much that I purchased another one for the main bathroom later in the summer (see images). I did the work & U-Moen install myself.
I have been using this diverter for about a month now and the diverter functionality works great!!! I use it with two rain showers and they both work great either by themselves or when they are both runnin gat the same time. The App and controller work great. The functionality with Alexa is not where it should be. I have yet toget it to work on command even though Alexa discovers it and shows it synched with generic command suggestions. Hoping this will get resolved with an update but only time will tell.
System has stopped working. There are no trouble shooting guides to be found. In trying to figure out the problem discovered there is no way to plug and unplug the main controller in the shower. If the controller goes bad there is no way to replace it as the wire goes through the walls to another location.
I bought the valve and its controller about a month ago. The main purpose was to save water using the controller limiting the duration of shower. My son has down sindrome and loves to stay under the shower for a long time. The good news he learned very quicky to operate the shower, the bad news after the set duration he starts the shower again. It would be nice to have a programable recess time to prevent the shower from starting immediately again. Another issue is that after I managed to make the ios app (U by moen) sync with the controller, after some tiem the app got disconnected from it and even I am connected to my created account, I had no presence of the valve or controller; therefore no more control over the shower through the app. I tried several times to make the sync process all over again and the system does everything it is suppose to do, in the controller you can see the messages connecting to the network, contacting the server, but does not finish the process, rolling over to initial settings asking for language etc. In the app it goes through steps 1 and 2 very quickly and some times it reaches step 3, but does not finish the adding device process telling to try again. So even I see the product has great functionalities, its very annoying to make such and investment, and having to face this difficulties.
I had this bathroom shower and bathtub sets installed in February. This technology spoiled me. Now I cannot enjoy hotel bathrooms anymore and can't wait to go home to use my bathroom.
In a series of escalating steps. I went from buying a new part for my old shower door to a complete remodel of my shower. A big part of it was putting in the Moen U shower. The installation video shows standard PEX adapters on the S3102 - it's wrong, you can't use those. Use the push-on Sharkbite connectors. The Android app doesn't appear to work, I had to borrow an iPhone to get it fully set up, and I've seen other reviews where people returned it rather than jump through that hoop. But now that it's installed and set up, it's a great unit. I'd like it to connect to my smart home controller, and I imagine that should be coming. It's too obvious a feature not to have it. In the mean time I have a great controller that has the ability to upgrade as it goes along.
