3 Year Protection Plan + Accidental Damage Protection

Protect your valuable equipment from accidental damage with this three year warranty. The plan covers repairs and shipping in case your items are damaged due to power surges, normal wear and tear, and manufacturer defects. This accidental damage protection plan goes the extra mile to guarantee your satisfaction by including a reimbursement credit guarantee for when the item is beyond repair.3 Year Platinum Protection Service Plan for Qualified Products*

-with coverage for accidental damage from handling (ADH), like drops, spills, and cracked screens

You protect it. We'll repair or replace it for any covered breakdown.

This Platinum Plan covers failures the manufacturer's warranty doesn't, right from the date of purchase, such as:
  • Accidental damage from handling (ADH)
  • Failures due to power surges
After expiration of the manufacturer's warranty, this Platinum Plan covers failures due to:
  • Accidental damage from handling (ADH)
  • Power surges
  • Mechanical and electrical breakdowns
  • Defects in materials and workmanship
  • Normal wear and tear
  • Internal heat and humidity

Your repair is covered 100 percent, including parts, labor, and 2-way shipping (if you are outside the 30 mile radius of the repair center). If we can't fix it, you'll be reimbursed for 100 percent of the product's purchase price credited to your Overstock.com account, so you can replace it.
In-home service is available at no additional cost for products originally provided with that benefit in the original warranty.
Platinum Protection also includes a "No-Lemon" Policy, and your coverage is fully transferable if you sell your product or give it as a gift.

To report a product failure, call toll-free: 1 (866) 593-2594, 24 hours a day, 7 days a week, 365 days a year. Or simply log on to our Customer Care Portal at www.productassist.com/overstock

*Qualified products include consumer electronics, tablets, and laptops.
** Limitations and exclusions apply. See terms and conditions for more details.


Click here for the Extended Protection FAQ