Platinum Replacement Plan (2 Year)

Few things are worse than losing your new desktop computer to a power surge the same day you receive it. Invest in a platinum replacement plan that protects against these types of accidents. Expand your platinum protection for a full 24 months to prevent any stress if something unexpected damages your favorite product.
2 Year Platinum Protection Replacement Plan for Qualified Products

You protect it. We'll replace it for any covered breakdown.
  • Protect your product from virtually anything that can go wrong**
  • Protect yourself from unexpected repair bills, headaches, and hassles

Platinum Protection Works

If you've ever paid for a repair, you know this is the most valuable accessory you can own. Purchase's Platinum Protection Replacement Plan with your product and you can enjoy worry-free ownership for 2 years beginning from the date of purchase, inclusive of the original warranty.

Right from the start, your Platinum Protection Replacement Plan covers failures the manufacturer's warranty doesn't, such as:
  • Failures due to power surges

After expiration of the manufacturer's warranty, your Platinum Plan covers breakdowns due to:
  • Power surges
  • Mechanical and electrical failures - even from normal, everyday use
  • Defects in materials and workmanship
  • Normal wear and tear
  • Internal heat and humidity

If your protected product fails, make one toll-free call and we'll take care of everything. You'll be reimbursed for 100 percent of the product's purchase price credited to your account, so you can replace it.

To report a product failure, call toll-free: 1 (866) 593-2594, 24 hours a day, 7 days a week, 365 days a year. Or simply log on to our Customer Care Portal at

*Qualified products include consumer electronics, small appliances, fitness equipment, desktop computers, and peripherals.

** Limitations and exclusions apply. See terms and conditions for more details.

Click here for the Extended Protection FAQ