I ordered the Flokati Wool Shag rug for my husband's study/den. It promptly arrived! When we opened the rug it was a beautiful off-white truly shag-type rug. I didn't expect it to be so thin in texture. It is not a thick, luxurious rug. But if you're looking for something that's stylish, that's chic and is impressive to look at, the Flokati is your rug.