I was so excited about getting this rug because I had been searching for a bold zig zag statement rug. I was sure this was going to be perfect but when I received the rug I was really disappointed. I was assuming that the pile was really short or at least more on the lush side, but the texture was more on the rough / woolie side and was the type of texture that would collect a lot of lint and get dirty very fast!! I have been trying to return it, but my return shipping label has not come in the mail. I have had to call twice but for some reason it's taking a very long time. Not too happy :(
- How did the color on site compare with the actual product? color matched
- Please tell us about the quality of the product. quality was was much nappier than that was pictured. I thought the pile would be tighter and not as woolie.