I love mine when I purchased the first one, then it broke. I had a 7 gallon version for a little more than a year where a gear broke and the lid would not open. Bought a 13 gallon version and now a little more than a year later the sensor won't open the lid and the lid does not close. Replaced the batteries and then took the batteries out, left them out for over 24 hours, as one poster suggested, to reset the sensor and that didn't work. My trash can is never near water and is never forced open or closed unless the darned thing doesn't work. I just called iTouchless customer service and they offered me the 10% off ($4.00) deal too to buy their replacement head at $39.95 from their web site. This is not enough of a discount for me to consider purchasing another head. I'm going to a stainless foot model. I'm done with itouchless.
- How did the color on site compare with the actual product? Product looked better
- Please tell us about the quality of the product. Doesn't hold up
- How accurate was the on site description of the product? Accurate