lrey Review

This product can only be shipped to certain zip codes. View full details page for more information.

View Full Details

This item is out of stock.

Looks more expensive that it is!
 from Chicago, IL,  Jan 6, 2013

These stools look even better in person. Most bar stools have a chrome base - which is fine - but these stools have a stainless steel looking base which looks so rich and compliments my stainless steel appliances. I bought 4 of these in white and they just pop! I almost changed my mind and bought the black ones since black would transition into just about any kitchen but I always go with black. This was a big move for me and I don't regret it! The 'leather' is easy to clean and doesn't look cheap. There is plenty of room in the seat and the overall stool is stable and swivels smoothly. I was looking at similar stools in a store, and they were almost $600 per stool! I was excited that the price was much more reasonable at Overstock (as usual :)) These stools look better than the more expensive stools I saw AND are comfy and functional. When you sit on the stool, the hydraulics 'sink' a little bit (about an inch or so) so I actually have the stools set a little higher to compensate for this adjustment when someone sits on them. I'm giving these stools 5 stars, not just because the stools look and function fabulously, but because of Overstock's customer service. The stools are easy to put together which is good since the instructions are just pictures. Once I had all 4 stools together, I couldn't engage the hydraulics to raise the seat. I sat on them and tried to adjust them, but it didn't work. I tried everything. I reached out to customer service and they sent a video from the manufacturer to assist. But it didn't really help (not O's fault). Finally, I figured out how to get the hydraulics to work. You sit on the stool - sit more forward on it with your feet on the floor for support. While leaning forward, reach down and pull the lever up while simultaneously pulling up on the seat itself. If it doesn't work at first, re-adjust your weight and try again. I managed to get 3 out of 4 of my stools to work. For the 4th stool, nothing worked. So I reached out to Overstock again, and we decided that perhaps a new hydraulic post would fix the problem. They sent me a new hydraulic part and now it works great too! Seriously... the world of customer service should really use Overstock's customer service as the gold standard because it is!! I've come back to O time and time again because of their service as well their great prices! Thanks O...and I hope this helps others who are considering these stools!

  • How did the color on site compare with the actual product? white - just as in the picture
  • Please tell us about the quality of the product. Very good quality
  • How accurate was the on site description of the product? Accurate
Was This Review Helpful?