I was beyond disappointed with this product. I expected all parts would be included and they were not. The screws needed to complete the first step were allegedly attached to another part of the box (not inside the box with all of the other parts). I subsequently had to call the help line which has the most inconvenient hours only to be met with a rather rude person who insisted I was wrong, until he finally realized what product I was talking about. Overall this was an awful experience.
- How did the color on site compare with the actual product? Fine
- Please tell us about the quality of the product. Doesn't fit together perfectly
- How accurate was the on site description of the product? Fine