Mu first experience ordering from was Overstock.com was positive. The framed bed arrived within a week, was easy to assemble, and the quality is very good, and sturdy. The item description on site was confusing, it did not clarify that the mattress and especially the futon were NOT included in the order and price. I could not find a phone number on the web site to call to ask this question. So we had to wait for the frame to arrive to realize the mattress and futon had to be ordered separately. These items once ordered arrived in 3 days! Terrific! So be aware that the true 'item' pictured required 3 separate orders, which doulbed the actual cost. And my granddaughter loves everything !
- How did the color on site compare with the actual product? True color match (white)
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? A little confusing