One of the chairs arrived dented with missing paint. They appeared to be well-packed, so don't know when it happened. I've contacted customer care and am awaiting a response. The other time I had a damaged piece, all was resolved without much fuss. I'll keep you posted.
- How did the color on site compare with the actual product? Color is fine
- Please tell us about the quality of the product. Welds look irregular. This is for a summer home, so won't be able to test until 2012.
- How accurate was the on site description of the product? Accurate