manhattan777 Review

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Product gets C but Customer Service get A+
 from New York, NY,  May 20, 2008

I honestly cannot recommend the Waynesborough Armoire. Although the wardrobe is quite atrractive looking once assembled, I had so many issues putting it together... For instance, I could not get the doors to close properly. I also had some minor issues with the botttom drawers. Don't even attempt to put togther if you are a novice. But in all fairness, if I did not have any assembly issues, I would certainly recommend the armoire, mainly becasue it is really good value. The wood is authentic and substantial. It looks like you spent much more than the price. In facrt, it is better looking than some of the products out there for twice the price. However, if you are using it to hang your shirts, just be aware that they drag on the bottom as the upper cabinet is not tall enough. All this being said, I really think Overstock's customer service is the best that I have ever delt with. When I explained to them my problems, they were willing to literally do anything to make me happy! At the end of the day, they were more than fair and made me whole. Despite my problems with the armoire, I am definately going to shop at Overstock again. The customer serivce gives me alot of confidence.

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