My daughter requested a 2-slot, long slot style toaster. She is a caterer and was very specific. There aren't many out there and of those only 2 got decent reviews. This one is commercial and although it lacks all the bells and whistles, does a great job toasting, which was is the purpose, after all! It does not have a bagel setting, but does have defrost, reheat and cancel buttons and the browning level can be adjusted using the rotary dial. If I was grading it on looks, it would be a 4, it really shines and stands out on the counter, if they offered it in a brushed stainless, it would be perfect. If you'd like to check your lipstick after your toast, this is the perfect kitchen companion :).