brian525 Review

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Chairs packaged poorly
 from Ohio,  Sep 6, 2012

I was really dissatisfied with the second order I received. It was poorly packaged, and the chair parts looked like they were thrown in the box and were not divided by any protective material. The support beams on the base of the one chair were warped. There were no assembly instructions. I had to touch up the wood stain on the chairs where the scratches and dent (left front of chair) existed. One more thing - the cusions do not sit flush against the back of the chair - there is a small space between the cusion and the wood back (not good). In the past I've always been satisfied with , and I'll continue to do business with them, but I will not be ordering anymore of these chairs.

  • How did the color on site compare with the actual product? color was fine.
  • Please tell us about the quality of the product. I ordered this product twice. The first batch was fine. The second batch was scratched and dented.
  • How accurate was the on site description of the product? on site description was ok
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