UPS just delivered the box. They left it by front door. Right away I noticed two big cuts in the box. I opened it and took out the bench. It was wrapped in plastic. Upon bringing it in the house I noticed a big cut on the leather and the stuffing coming out of it. Also the stitching was sticking out on the top. Also noticed it it was wobbly. Very disappointing. I called O and they instructed me to keep it for UPS to inspect and pick it up. If UPS does not show up in ten days I have to dispose of it. I hope they show up. I find it inconvenient to have to dispose of it. I chose to have a replacement only because it is a nice color and the size is perfect for my hallway. It does not look like the manufacturer pays much attention to quality.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. it appears to be ok quality, nice color and size
- How accurate was the on site description of the product? very