The bench arrived in good condition. It is a bit low. The feet actually measure 2 1/2 inches. This may be acurate to specs given in description but they sure look to be at least 4 inches in the picture. We just use it in the bathroom dressing area as a place to sit and put on shoes and for storing extra towels. So comfort is not a big issue. It does not stick out far into the room and that was the main issue.