I don't often write reviews on products, but this one was more than something I didn't like...the quality is so bad - from the splintered and poorly stained wood to the cheap screws to put it together. We should have realized from the first piece we unpacked that we should just pack it back up and return it. The molding of the top portion was disconnected and splintered at the corners. We could push it back together so decided to continue to build it. After about an hour of putting this together we finally got to putting on the front doors only to see that they were so horribly warped that while the top portion of the door closed correctly, the bottom was 1.5" away from the frame. It didn't sit flat on the floor at all and the whole thing was not level. The only good thing about this purchase was Overstock's customer service. I chatted online with customer service, and they were very helpful, apologetic and provided free return. However, the return label was only for UPS drop off...scheduling a pick up was not allowed. The box it shipped in was about 5 feet long and weighed well over 100lbs. With something of this size the return label provided should allow for UPS pick up.
- How did the color on site compare with the actual product? matched the discription
- Please tell us about the quality of the product. Quality was terrible. the wood pieces had large flaws in the color, the top corner of the molding on all corners was not matched and one side had splintered wood. The tools provided to build were very cheep and 3 screws broke when we were trying to put it together. The front doors were warped and would not close.
- How accurate was the on site description of the product? accurate - accept the quality