This item arrived complete and with no damage. The item was packed very well. *I'd recommend the following tools: Flat-head and phillips-head screwdrivers, a hammer, and a pair of pliers. If you are patient and can operate a screwdriver (and maybe a hammer) than this dresser should not be as complicated to assemble as some of these reviews might suggest. However, it is definitely time consuming. I am good at building things, and putting this together took me just over three hours, using both ratcheting and electric screwdrivers to speed things up. It WAS NOT COMPLICATED, just a lot of separate parts to assemble. HERE ARE SOME TIPS FROM MY EXPERIENCE: 1. First and foremost: AVOID OVER-TIGHTENING ANY OF THE SCREWS OR CAM-LOCKS. Only use a power-screwdriver if you are careful not to over-tighten. (The cam locks especially are made from a lightweight aluminum, and will snap.) 2. If you are not familiar with installing a cam-lock/cam-bolt, you might want to find a video online that will walk you through it. They are VERY easy to work with, but the included instructions are very basic and a better explanation might help. 3. Most pieces are fitted together with the help of wooden dowels. I'd recommend using a hammer and FULLY inserting each dowel while following the instructions to make assembly easier. Also, you can use the extra dowel to "pre-stretch" the holes that that the dowels will fit into while assembling. Just tap the dowel in a little bit and then use pliers to carefully twist and pull the dowel back out. Helps a lot. 4. For more help fitting the pieces together with assembling, I used a thick paperback book and a hammer. Use the book to protect the wood from hammer-dents. Helps with getting a tight fit. Other than that, just make sure to take your time and read the directions carefully before starting each step. Good luck.
- How did the color on site compare with the actual product? Disappointingly, the color was more of a walnut-brown, with less of the cherry-red finish shown in the photo.
- Please tell us about the quality of the product. Decent quality, although the cam locks provided are a bit cheap (which is what I assume the other reviewers were complaining about).