Santa brought this phone for my husband for his home office. Set up was easy, reception is good, and there aren't a lot of buttons to figure out. Comes with a manual that seems straight forward. He did mention that he needs to look at the manual to figure out how to retrieve caller id numbers. It doesn't seem to be as intuitive as the last phone, which had a CID button on the handset. Overall, he likes the phone and is happy with it.