I took this bag on it's first trip over the wknd from CA to Detroit. By the time I got it back from baggage claim the top carry handle was already broken and you could see more damage starting to happen around that area. It was a nightmare to handle from there. Very weak and certainly cannot stand baggage handlers. On the bright side, Overstock delivered their usual superior service and made arrangements for me to return without any problem or hassle. This is the reason I'm not afraid to shop with Overstock!!!
- Please tell us about the quality of the product. Poor
- Was the product free of any manufacturer defects? Yes