I was extremely surprised at how quickly I received the luggage from overstock and the luggage looked great. I unzipped it and let it air out for about a day or two before I began packing and it was fine. I was a bit concerned about the weight issue since I have had to pay extra at the airport many times in the past for my luggage being overweight. This is no longer an issue with this luggage. If anything I was underweight! The true test was how durable it was going through the airlines. My siste and I flew to JFK to see my brother some time ago. I was pleasantly surprised when I picked up the luggage from baggage claim with not even a scratch on it! Since the initial trip, we have used the luggage two more times with absolutely no issues, dents, marks or scratches. It's so easy to locate your luggage on the baggage claim carousel, as it's not your typical black luggage that everyone else has. Another feature that I love is the spinner wheels. I have never had any luggage with those and now I can't live without them! It makes it so much more convenient and easier to maneuver around.