After nearly a decade rolling around with my last Tumi carry-on bag, it was finally time for a replacement and I was thrilled to find such great style at such a low price with the Traveler's Choice Rome 20-inch hardside upright. The euphoria didn't last long. The first one arrived promptly and I loved the look of it, but I noticed immediately upon raising the handle that it was thin and cheap (if you drag your suitcase up lots of stairs as I do living in NYC - it would break in about 2 seconds.) Then as I started to wheel it across the room I noticed a squeeking and rubbing noise and found that both the wheels, one more severely, were set too close to the body of the suitcase and therefore rubbed constantly, it would rub the wheel down quickly without a doubt. Then upon opening up the suitcase I found that the zipper got stuck, and upon further inspection it was catching on the interior backing of the zipper which was literally taped with matching black tape. I returned it (the overstock people made it very easy and were very helpful) and exchanged it for another one thinking this must just be a bad sample. i just received my replacement today and sadly no, I didn't even bother opening up, the wheels are set so close to the body that you literally can't wheel it. I'm returning this one and will not be replacing. It looks good, but it's made cheaply and will not last you.