ksange Review

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flimsy expanding handle
 from Washington State,  Nov 3, 2011

I was quite disappointed with these suitcases. I read several reviews here on Overstock so I was expecting a better quality product. I ordered 3 of these carry-on size suit cases (one blue, two pink). As soon as I pulled the first one out of the box today and tried to extend the handle for rolling the unit I was concerned. It wasn't latching properly and moved up and down on one side. I fiddled w/ it a bit and it finally latched but at that point I was already concerned with the longevity. I pulled out the remaining two from their boxes and one of those had the same issue only on the other side. Needless to say I have asked for a return due to manufactures defect and am returning all 3 units. Although I was unhappy w/ the quality of the units Overstock was great about the return and had the return shipping labels sent to me with-in 10 minutes of calling. Hopefully i will find something soon as I need them for a international trip next week.

  • How accurate was the sizing? right on
  • Please tell us about the quality of the product. flimsy
  • Was the product free of any manufacturer defects? no
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