jennifer123456789 Review

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nice product if only it had legs........
 from Gulf Shores, Alabama,  Jan 6, 2013

Overally this is a nice piece of furniture. However, the package I received and presented to my mother on Christmas morning had NO LEGS! After contacting customer service, we waited a week while the CS representative attemted to get replacement legs sent to us.... A week went by and still NO LEGS! We were then told that we were going to get a whole new unit shipped to us, and we could "remove" the legs from that unit, and mail the unused parts back with a free shipping label..... It's been about 4 days now, and still no "new unit" has arrived.. so we will see what happens. If the product came as described with legs, I feel it would be a very nice addition to someones home. The customer service people have been very helpful, maybe it's just the actual shipping company that is running behind?

  • How did the color on site compare with the actual product? true to color
  • Please tell us about the quality of the product. very nice quality and workmanship
  • How accurate was the on site description of the product? very accurate
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