This towel was soft and wonderful, BUT when I washed them before use, one side of the huge bath towel basically shredded. I had strings everywhere and the side was all ragged. Overstock DID call Tommy Bahama and the towel was replaced. So far, after two washings, they seem to be OK. We'll see as time goes on. Overstock did the right thing by replacing the defective towel. Kudos to them for good customer service.