When lamp arrived, it was missing two pieces, so I called customer service and was told they would send a new lamp out immediately. It took about two weeks to arrive and no instructions to send other lamp back. When I called a week later, I was told to dispose of defective lamp any way I saw fit and enjoy my new lamp. All in all good customer service and beautiful lamp, although with more green in shade than I bargained for from the photo.
- How did the color on site compare with the actual product? too much green and not enough brown
- Please tell us about the quality of the product. it seems comparable to others I've bought,
- How accurate was the on site description of the product? color off, but otherwise good