I got two chars for my formal living room. The initial order contained a chair with broken leg and Overstock replaced it without a problem. The chairs are very beautiful to look at, but its a whole other story if you touch or sit on them. The quality is extremely bad and no matter where you touch, you can actually feel the CARDBOARD under the cloth. The chairs are not comfortable to sit in as the cushion is very hard. This chair is for display only. If you are planning on using them, I would advise you not to buy them as they WILL break within a matter of months.