Big problem is that top of mug so easily comes loose when you're holding or drinking. Result is that beverage spills out on hand or clothes. It simply needs a firmer commitment to the mug. Without this design improvement, it's a non-starter. With it, I'd be quite satisfied. I bought two mugs at once and both have this problem.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? defective
- Did the description onsite accurately describe the product? partially