The packaging was great, the scale is really attractive......BUT....... it doesn't work. I read and re-read the instructions, so I know I set it up properly. I weighed the same in the morning and at night. I picked up something heavy and got on the scale to see if it would register a change. It did. Then when I got on the scale without the extra weight....... it showed my weight as 10 pounds heavier. I gave it a chance to re-set, and tried again. It was 6 pounds off. It's a shame. I really liked the scale, but had to return it.