maryaddy87 Review

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fantastic customer service from manufacturer
 from Seattle, WA,  Apr 12, 2012

This chair is very pretty and the high back is nice. We just moved into our first home out of an apartment and I was looking for something with class to go in our new living room. The legs on the front do not screw on quite as securly as I would like but overall the construction is sturdy. The directions are easy to follow, I would recommend putting it together with two people for alignment. When my box arrived it did not come with the dowels, bolts, and screw driver that were supposed to be provided. But no worries I called Dimensions at their toll free customer service number and got a REAL HUMAN! He was VERY kind and instantly shipped me the missing parts no questions asked. They get an A+ for customer service! I highly recommend these manufacturers. The 4 instead of 5 is because the parts were not in the box the first time around and as previously mentioned I would have appreciated more sturdy leg attachment. :)

  • How did the color on site compare with the actual product? accurate..would of wanted more brown writing
  • Please tell us about the quality of the product. good quality
  • How accurate was the on site description of the product? correct
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