I absolutely love the chairs and the instructions were easy to follow. They are comfortable yet professional looking for my busy office. The only issue that I have is that one of them came with a small grouping of orange-peach stains on the seat. I called Overstock about this, but they did not have any good advice about cleaning it nor did they offer to send another chair in its stead. I was a little disappointed in this (as it costs almost more than the chair did to ship it back) so i will have to live with it. Otherwise, great purchase.