ttls Review

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Inferior quality, uncomfortable, only for the look
 from Newport Beach, CA,  Sep 5, 2012

We ordered these chairs because we wanted something with high back and elegant. the chairs were nice looking and the microfiber materials were ok too. Once we opened the boxes, we realized the chair frames were constructed with thin wood that appears to be cracking. assembly is hit or miss, a couple of them were put together easily, but others were a major pain, since some pre-drilled holes are not lined up right. when we finally finished and sat on these chairs, we instantly felt that the seat was sagging, there was no wood support under the seat (cushion only and a piece of black cloth to cover the hardware). you can easily feel the wood frames that you are sitting on, it's highly uncomfortable for normal weight adults and even young kids. we were very disappointed as it was difficult to find a chair of this look, but sacrificing comfort is not something we want to deal with on daily basis. We decided to return these chairs. Although the chair quality is disappointing, delivers one of the best customer services and is a pleasant to deal with even with returns.

  • How did the color on site compare with the actual product? generally accurate, legs are darker than pictured (more espresso color)
  • Please tell us about the quality of the product. poor quality, used thin wood for the frame, looks like it can crack any time.
  • How accurate was the on site description of the product? the description said sturdy wood, but it's not
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