cookiebcrisp Review

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 from Salt Lake City, Utah,  Dec 18, 2012

We purchased the Tacoma weathered coffee table and Tacoma Media center as a bundle as it recommend us on the website and even got a discount to do so. Then the products came and shipped very quickly....They are two very different colors, the media center very dark the coffee table very light. We sent the coffee table back and spoke to customer service who told us they would find a darker one....We received the exact same color very quickly. We again spoke to customer service atleast 5 times throughout the ensuing weeks and finally were told they do not match and there is no darker coffee table. We were offered a refund on one of the items. Shipping - Quick Price - Great But we were very mislead about the Tacoma items matching and to purchase them together, they even have pictures of them all in the same room, but they do not match at all in real life.

  • How did the color on site compare with the actual product? varies
  • Please tell us about the quality of the product. good
  • How accurate was the on site description of the product? misleading
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