mumma8486 Review

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Shelf quality doesn't match image and description.
 from Marblehead, Massachusetts,  Jan 4, 2012

Overall, the shelf unit was easy to assemble. The box it came in was lightweight and, where torn, exposed the metal unit to outside elements resulting in one bent shelf. One shelf was bent downward in the front which threw off the integrity of that shelf. Once assembled, the shelves seemed very easy to push down on. The shelves do not seem to be able to handle the recommended weight placed on it. I'm disappointed, in general, with the quality of the unit for storing heavy dishes, pots, and pans. The casters worked accurately.

  • How did the color on site compare with the actual product? Exact match.
  • Please tell us about the quality of the product. Too lightweight; one shelf arrived bent into v-shape.
  • How accurate was the on site description of the product? Disappointing. The claim that the shelves would support 600 lbs. each, was overstated.
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Response from
     By Review Response Team
Thank you for filling out the review on the TRINITY NSF 6-tier Chrome Wire Shelving Rack. We have tested the racks to ensure the weight capacity and quality controlled our entire inventory. Please accept our sincere apologies for any disappointment this may have caused.