keishoos Review

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Difficult to assemble, screws fall out
 from Chicago IL,  Aug 28, 2012

I needed 4 stools and fortunately only ordered 2 of these, because I won't be ordering more. I can echo what other reviewers have said - the box came damaged, and as a result the back of one of the chairs was damaged. Further, assembly was a p.i.t.a for my husband, who is very experienced in assembling furniture. The problem was with some of the foot rests (cross bars??) at the bottom of the chair - they were the wrong length. It was easy enough for him to cut a bit off, but one really shouldn't need to do that. Also, the screws that hold the seat pad in have fallen out repeatedly, and did so a few weeks after purchase. We've stopped trying to screw them back in, and just deal with the seat moving around a bit. Again, we can live with it, but shouldn't have to with new chairs. Because these chairs weren't that expensive, it wasn't worth the hassle to send them back. However, I can't recommend these. Too bad, really, because they're really nice looking stools!!

  • How did the color on site compare with the actual product? fine
  • Please tell us about the quality of the product. Assembly was a nightmare because parts were wrong length
  • How accurate was the on site description of the product? Fine
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