Our first order arrived with bubbles in the veneer table top and damaged wood (hunks chipped out of it) on two of the wood ottoman parts. Overstock paid to have this returned and sent us a new one. The new one had a 3 inch area smashed in on the table top. I really believe that was caused in delivery - the box was in damaged condition. I called Overstock and they sent out a replacement table top which looks good. We are happy with how it looks and functions so far. I would recommend calling Overstock for replacement parts if you receive any damaged instead of returning whole product. Customer service was very good.
- How did the color on site compare with the actual product? accurate
- Please tell us about the quality of the product. poor
- How accurate was the on site description of the product? accurate