I bought three different lights hoping to keep two and sending one back. When this arrived I didn't know that I would be putting the whole thing together. I have put crystals on other chandeliers before, but this needs to be put together from scratch. Since I was going to return one of the lights I bought, I will probably be returning this one. Overstock does allow returns, but the return must be in original packaging, so since this is in a million pieces there is no way that I would be able to put it together and then take it apart and repackage it the same way it came. This is such a shame because I really wanted to love and hopefully keep this light.