When I first got the shipment the box was really worn. I wondered even if I should open it since the outer box was in such bad shape.However there was a second box that was in excellent condition, The unit comes double boxed, wrapped and rolled in plastic and vacuumed pack in a plastic bag. Once the bed was unrolled it began it's magic of returning to form. Some say their mattress has an odor for a few days but I smelled nothing. I let it sit for 3 days without getting on it so it would achieve it's full size. After my 3 days I sleep very comfortably on this mattress and do not even move when I fall asleep. I had no problem adjusting to the firmness of the item. When you get off of it the mattress pops back into shape. I have not experienced being hot on this item.
- How did the color on site compare with the actual product? The color of my product was exactly as promised
- Please tell us about the quality of the product. The description of the product is accurate
- How accurate was the on site description of the product? Very accurate