The product arrived within days of ordering it. It was unpacked and opened and left for one week without using it. After that time a mattress cover pad and sheets were put on even though the slight "plastic/rubbery" odor remained.I am hopeful that it will dissipate soon. I have left the bed without covers for another week and this lessened the odor a bit more. I do not find the bed to be too warm and it is nice not having your partner wake you with every turn. You cannot feel any movement and we have slept soundly. The bed to sturdy and has a nice cover on it. It is a bit harder than i would have expected, although other customers have said the same thing.I had expected a "sink in" a bit but that does not happen. We tried Temperpedic mattress in their showroom before making this purchase and this is comparable, at a much lower price.