My hubby and I used to have pillows like these but after the seams burst and we had feathers and down all over our bedroom, we quickly bought some cheapies at Costco. BIG mistake. Alas, now that these bits of heavenly fluff have arrived, we are both sleeping and my arms don't go numb anymore. They are soft but supportive. You can bunch them up on the sides to form more support in the middle for your head if you need to or double them in half if you need extra fluff. Great pillows! Just wish they came with some casings.