kaeaaore Review

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Duvet color did not match view
 from Brooklyn, NY,  Oct 11, 2011

I was totally unaware that the duvet cover could NOT be returned! I called Customer Service and explained the situation (basically wrong color) and that when I purchased it there was no statement anywhere that the item was not returnable. After being admonished to carefully read the return policy statement (where?) the statement was e-mailed to me with a return label. Unfortunately I am not too eager to purchase anything else from in the near future.

  • How did the color on site compare with the actual product? I wanted a pale blue duvet cover but it was actually steel grey.
  • Please tell us about the quality of the product. I did not open the product packaging.
  • How accurate was the on site description of the product? Inaccurate and disappointing.
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