The casing for the mechanical rowing mechanisms is very fragile. First time shipped, the main housing was cracked in three places. Overstock had another one sent. Communication evidently between overstock and the company was poor - O agreed that just the broken part could be sent and in fact, the entire rowing machine was sent. Very bulky, very heavy if you are female and don't have help. The second one was also cracked in similar places. Packing up and sending back was attempted but then was told I could just throw away the one I received. I put together the second one even though it was cracked -- works fine. Overstock took "some" $$$$ off the price, but not much. Overstock worked well to resolve the problems - I don't think that Sunny Health did.
- Please tell us about the quality of the product. Product has "cheap" plastic parts. The actual mechanics for rowingwork well.