pb7424 Review

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Sun Joe shipping policy needs improvement
 from Two Rivers, Wisconsin,  Jul 4, 2012

They shipped the worms from California to Wisconsin by UPS on a Tuesday which resulted in them not arriving until the following Monday. They should make it a policy to always ship on a Monday so that the worms don't spend a weekend at a UPS facility. The majority of the worms seemed OK but I didn't inspect them too much since they appeared very dehydrated due to the long shipping time and our current heat wave. I quickly placed them in my moist worm factory and covered them with moist newspaper. I will hope they recover sufficiently to make my purchase worthwhile.

  • How did the color on site compare with the actual product? N/A
  • Please tell us about the quality of the product. Some worms were dead. Bad smell. Bag they were shipped in leaked through so that some worms were loose in the airtight shipping box.
  • How accurate was the on site description of the product? OK
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