sskk1 Review

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Disappointing Winder
 from Philadelphia, PA,  Sep 30, 2011

The winder was fine however the pillow used for holding the watch was not able to lock in and therefore everytime the winder rotated the watch moved up and down. I am shocked to see that happen. Then I called OS customer support who gladly sent me another one. However that too had the same problem. I called the Steinhausen customer service who unlike overstock were not very helpful. They suggested that I buy a bigger pillow to fix the problem. Additionally I had to pay $$$ for getting the pillow shipped which turned me off because its their fault that the pillow was unable to lock in. I would not recommend this to anyone since the winder is flawed unless you want to deal like the problem I faced. That being said Overstock customer service is great. And therefore I have no problem with them but I will not purchase another Steinhausen product.

  • How did the image on site compare with the actual product? It compared.
  • How accurate was the sizing? Accurate
  • Please tell us about the quality of the product. Quality of the product for fine.
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