we have had our ice maker for about 2 weeks. it works wonderfully. we used to buy at least one bag of ice a day to suppliment the ice maker in our refrigerator. we havent bought a bag since. we didn't even have to buy extra ice through Thanksgiving when we had 16 guests all day. We had not put any in reserve. we think this ice maker is grand. it sets under the upper cabinets on the counter.