We needed an ice maker . . . you were selling an ice maker; really a lot of ice makers. It was a matter of selecting the right one. I believe we made an excellent choice. It makes ice! Go figure. Actually, right out of the box it made a whole passel of ice, even before we read the directions, which isn't my daughter's long suit - that said we should wait four hours before trying to make ice. Even so, they (the ice cubes) were popping out into the storage tray in almost no time and they are so adorable . . . cylindrical with holes in the middle - we chose the medium size which suits us just fine - and they go very well with our beverage of choice. As for Overstock.com's service . . . I've ordered a number of things from them; the price was always just right, delivery was faster than a speeding bullet but. since I've never had any reason to complain, I can't tell you anything about their Customer Service. I would hazard a guess, however, that it is as excellent as everything else about them.
- How did the color on site compare with the actual product? Said it would be stainless steel and sure enough . . . it is
- Please tell us about the quality of the product. Better quality than I expected at that great price
- How accurate was the on site description of the product? Description was right on the mark