22tweety Review

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Crystal Ball
 from Brockport, NY,  Jan 3, 2012

Once up, this product is beautiful! It adds so much bright light in my living room! However, the directions were severely lacking. When I called the Customer Service number, they said, "90% of the time the prongs get pushed down at the factory, just lift it up a little bit and the light bulbs will work." While that response was, indeed, accurate... if you KNOW this to be the case, add a note about it in the packaging (which was only a diagram). You will need someone with a basic knowledge of electrical wiring to install this. The crystals go on easily and the finished product is fun, beautiful, and quietly elegant.

  • How did the color on site compare with the actual product? same
  • Please tell us about the quality of the product. very good
  • How accurate was the on site description of the product? very good
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