I researched every pillow on Overstock and before I decided on these pillows I read every comment, especially the worst ones. I was concerned that I was taking a chance but I am so glad that I chose these pillows! They are better than described and oh so soft. Sleeping on these pillows really does make a difference and I can have the feel of Down without worrying about my allergies. BTW, the crunching sound of the pillow covering is not an issue at all.