rzzzzzzz Review

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overall not bad
 from florida,  Feb 29, 2012

this is a fairly well made product that could be a great product with just a bit more attention to detail. i love the design and it doesn't squeak which is a major major major plus, but the fact that the grids don't line up concerns me because it could cause issues with my mattress warranty and require a bunky board which retails around $100. The fact that the platform is 3 inches larger than the standard queen mattress also makes it a bit of a pain to scoot the mattress into place every morning but looks okay when made with bedskirt and everything aligned properly, and the extra inches allow for a comforter to fill the gaps but may not look so great with a lighter summer bed coverlet. Also note that the platform only allows for an 8-inch mattress without covering part of the headboard. I got an 11-inch mattress and with fluffy pillows in place, you can barely see the headboard. BF thinks I'm a little over-concerned about all these details and isn't bothered by anything but the grids/mattress issue. The ordering process was stressful. I had ordered from overstock before and have always been quite pleased with their service over the years but on this particular order there was many hiccups concerning charges being made and reversed and made again which weren't immediately addressed and I got so many different messgaes from so many dfferent agents, I was about to cancel my credit card and report the company to my bank, but in the end, overstock smoothed it out and made everything right.

  • How did the color on site compare with the actual product? it was a little glossier than i expected
  • Please tell us about the quality of the product. it had a chip on the headboard that isn't so noticable but down to the metal and the grids didn't line up, also not sized exactly right for a queen size mattress
  • How accurate was the on site description of the product? fairly well described but not exactly to specifications
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