I am so disappointed in this product. It barely lasted 10 months, much less five years. The telescoping handle is impossible to extend and retract after just a few months of daily use. The metal hardware is of poor quality, especially the metal brads that hold the feet on the base of the case. The one good thing I could say is that the file pockets and center compartment are spacious. As for the small front pocket with velcro closure, the design is horrible. If you want to put anything into it, even very small or thin items, the velcro closure is too small and incorrectly placed to hold the the flap closed. To top it all off, the price has gone down significantly since I bought this item. I feel that I have been cheated.
- How accurate was the sizing? very accurate
- Please tell us about the quality of the product. The quality could only be a 3 out of ten at best.
- Was the product free of any manufacturer defects? No - the welding of the metal hardware which attaches the feet is substandard.