Bed was delivered in 3 days, great service. Assembly was challenging, packaging was missing some essential parts, had to go to the hardware store. Once put together, and with 8" futon mattress, is a firm bed. Like the plain look with no headboard, it's an inexpensive sleeping system. However, went to slide the bed across the wood floor - it doesn't slide, two legs broke off. Repaired them with wood glue and some more hardware to reinforce. Also, the online description leads you to think the interior of the bed is solid - it's not, there are 3" gaps between the boards so you can't use it with just a sleeping bag or blankets - you need some kind of mattress.